as many of you are aware, several game accounts in Metin2 Turkey were banned at the end of January.
These bans are based on evidence provided by our automated system (Cheatblocker). None of the bans were initiated by Turkish Community Manager FastFood or by any other Metin2 TR Team staff member.
The criteria for detecting ingame use of external software by the Cheatblocker have been thoroughly evaluated and adjusted by Product Management and Quality Assurance.
In the process we ensured that only accounts for which the use of external software was detected on multiple occasions have been locked. No accounts were banned by accident.
Please bear in mind that logging into the game using external software is a bannable offense in itself - even if no cheats were activated. However, no accounts have been banned via the automated system for using peripheral hardware such as keyboards and mouses with additional functions.
Always make sure that your do not log into Metin2 using PCs on which cheating software may have been installed.
There is no basis for unbanning affected accounts.
Metin2 Product Community Manager